

Each time you power on the machine, you need to click “unlock” button first, and then it can work.Q4: I connect the machine to software successfully, but it can’t move any axis. Please refer this video about how to solver limit switch problem: In this case, please follow this video to solve the limit switch problem. If any axis triggers the limit switch, the machine will lock, too. In this case, you need to release the E-stop first, and then click unlock. If it is pressed down, the machine cannot work even though you click unlock. Check the E-stop, make sure it is not pressed down.Q3: When I connect the software, it says “port open”.

Please check this video for driver and software installation step by step: Check USB port and make sure it is completely connected. If no COM, please download the driver again, and re-install. If yes, we can ignore the error message, and continue to the next step. If it shows error message during installation, connect the USB to the cnc machine, and then check if the COM is detected successfully. Please download the files at these links: Q1: The USB drive is corrupted and has no files in it.
